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PRINTSTIK Drivers
IMPORTANT: if your PRINSTIK powers off while installing drivers, please just keep powering on until drivers is finished installing, Please always remember to turn off the printstik when switching between USB and Bluetooth or vice - versa
NEW -PRINTSTIK SMARTPHONE DRIVER - 6.0 and Higher
 
NEW -PRINTSTIK POCKETPC DRIVER 5.0 and higher
 
     
PRINTSTIK install file - /XP/Vista driver
 
PRINTSTIK USB file - /XP/Vista driver
 
PRINTSTIK BLACKBERRY DRIVERS (Blackberry OS 4.6 and higher) Make sure you have blackberry Desktop 4.6 installed first  
     
     
Paperport 11SE
Download the latest version of Paperport here , once you download you will need to email send an email to : csr@planon.com , please include your DocuPen serial number in the email  
     
     
DocuPen RC800 Windows Drivers
DocuPen RC800 USB Driver for Windows 2000/Server2003/XP/Vista driver
 
DocuPen RC800 PenTwain for Windows 2000/Server/Server2003/XP/Vista driver
 
DocuPen RC800 Application file for windows 2000/server2003/XP/Vista
 
     
     
DocuPen RC800 Mac Drivers
DocuPen R700 Windows Drivers
 
     
     
DocuPen R700 Windows Drivers
R700 DocuPen CP210X Drivers for windows 2000/server2003/XP/Vista/32/64 bit
 
R700 Pen Twain Drivers For Windows
 
R700 DocuPen Application
 
     
     
DocuPen R700 Mac Drivers
R700 INTEL Mac OS X Driver ( Mac OSX 10.4 and higher)
 
R700 Mac OS X PenTwain Driver
 
R700 Mac OS X Pen Scanner Control Window
 
     
     
DocuPen R700 Calibration Procedure
DocuPen R700 Color Roller Calibration Procedure instruction PDF
 
     
     
DocuPen R700 Calibration sheet
DocuPen R700 Calibration File (Print in landscape mode on normal paper)
 
     
     
D ocuPen RC800 Calibration Procedure
DocuPen RC800 Color Calibration Procedure instruction PDF
 
DocuPen RC800 Color Roller Calibration Procedure instruction PDF
 
     
     
DocuPen RC800 Calibration Sheets
DocuPen RC800 Color Calibration Sheet (Print in landscape mode on photo paper)
 

DocuPen RC800 Color Roller Calibration Sheet (Print in landscape mode on normal paper)

 
     
     
Memory slot update below (RC800)
Image below shows the DocuPen RC800 memory slot empty Image below shows the the memory slot full after a micro SD memory card has been inserted
Windows logo testing:

During the installation of the Docupen Software, you may see the message (possibly more than once):

"The software you are installing for this hardware: <device name> has not passed Windows Logo testing to verify its compatibility with Windows XP. Continuing the installation of this software may impair or destabilize the correct operation of your system either immediately or in the future.

Cause:

This warning appears because Docupen has not certified its product drivers in Microsoft's voluntary logo testing program. Docupen has a rigorous quality assurance program and all of its products are tested above and beyond the requirements of any Microsoft (or similar) test programs.

Solution: Simply press 'Continue Anyway' at this warning prompt.
Mac OSX instructions
R700 Instruction:

Download Intel Mac OSX driver. Double Click on the SLAB-USB to UART Installer and follow the prompt commands. To check if CP2101 USB to UART Controller has installed properly plug the pen in to the USB, Click on Applications, than click on Utilities, click on System Profiler, than click on USB and CP2101 USB to UART will appear there. This indicates that the driver is installed correctly.

Download Mac OS X pen twain driver. Double click on MacPenTwain.pkg.zip and the file will extract a folder named MacPenTwain.pkg. When you double click on it a window named Install Docupen Package will appear. Follow the instructions that are prompted on the screen.

Now plug the pen in to the USB.
To download an image I will use as an example Photoshop Elements. Click on File  (on the drop down menu), than select Import, than select Pen Twain DS. The Pen Scanner Control Window will appear. Click on Download Bank and you will be prompted to Press the Scanner Button to turn on Scanner. When you do that click ok and the scanner will be downloading.
You also can use our Docupen scanner control window to download images by downloading and installing the program from our web site.
RC800 Instruction:
Insert the CD there are two folders PC and Mac, open the Mac folder. There are two files pen twain and Docupen. Run the pen twain and then drag the Docupen and drop it in to the Mac applications.
Now plug the pen in to the USB.

To download open the Docupen from the Applications and click download bank and follow the prompts.

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